Kylie Baudet - GAS Marketing & Administration Manager
Tranxactor keeps surprising us with their efficient support and excellent response times.
Our Gasoline Alley network needed to replace its legacy Gift Card system. Tranxactor's experience and reputation in the gift card industry backed by Thor’s features and functionalities impressed us so we made the decision to migrate. The challenge was to get all sites transacting before the Christmas 2017 launch. Tranxactor carried out the project efficiently and we achieved 100% coverage in time for Christmas. The migration was worth it!
Lesley Francis - GM Operations, R. Hannah & Co
Hush Puppies and Hannahs
We know we can rely on them for a consistently good reliable all-round service.
R. Hannah & Co (operators of Hush Puppies and Hannahs brand) is the oldest and largest shoe store chain in New Zealand. Tranxactor’s enabling technology and full integration with our point-of-sale allows customers to use the Gift Card in-store and online.
We have been very pleased with the processing platform and overall support that we have received from Tranxactor over the years.
Lucy Whelan - Operations & Special Projects Manager
Lone Star & Joe's Garage Restaurants
Tranxactor's support has been impressive!
Lone Star and Joe's Garage are New Zealand’s largest privately owned restaurant group operating both brands throughout the country. Historically we had challenges regarding security issues with our paper-based gift vouchers. Tranxactor offered an electronic Gift Card program running through the EFTPOS payment network, with the potential to integrate with our POS systems. Their automated settlement system was a critical requirement due to our franchised business model. Tranxactor’s Thor platform is now fully integrated with our point-of-sale system allowing easy operational use. We are very pleased with our decision to migrate from paper to Tranxactor's solution for both our brands. We are always happy to recommend Tranxactor to any business, especially if they are still running with paper vouchers. You cannot beat the operational and administration ease that real-time transaction processing and in-depth reporting delivers.
Angela Hurst – Marketing Manager – The Trusts
West Auckland Trust Services Limited (The Trusts)
We are very comfortable to recommend Tranxactor as a dependable and easy to deal with Gift Card service provider
The Trusts is a unique business owned by West Auckland, giving back profits to the community from the sale of liquor. We operate a mix of retail and hospitality businesses in a number of different locations. In 2013, the Trusts were looking for a Gift Card provider who could connect all their brands and sites under one umbrella and platform. We also required the solution to integrate with our point-of-sale systems wherever possible.
Tranxactor’s solution was perfect for us as they could fully integrate with retail stores and also process through the EFTPOS payment networks at our hospitality venues.
Tranxactor made it easy for us so we are very happy with the decision to go with Tranxactor.
Pamela Smith – Marketing Manager, Oderings
Oderings Garden Centres
Tranxactor has delivered an exceptional solution for us!
Oderings is arguably the oldest plant centre chain in New Zealand, established in 1929 and now operating from ten retail locations.
Tranxactor implemented a unique semi-open loop solution for us where Oderings Gift Cards are only sold at our own stores but are redeemable at over 100 different plant centres and nurseries around the country.
Neil Affleck - Financial Controller - ILT
Invercargill Licensing Trust
We recommend Tranxactor to any business looking for a flexible and reliable Gift Card solution
Invercargill Licensing Trust’s mandate is to provide quality accommodation, food, beverage and entertainment facilities for the residents of, and visitors to, Invercargill. With a mix of point-of-sale and EFTPOS systems in our commercial operations, it was a challenge to connect all our brands with one Gift Card. Tranxactor’s existing connection with the EFTPOS payment networks, real-time transaction processing capability and in-depth reporting made it easy for us to select them as our service provider in 2015.