Please read our Terms of Use below:

1. Access to and use of our website at www.tranxactor.com (the “Website”) is subject to these Terms of Use. In these Terms of Use, “we”, “us” and “our” means Tranxactor New Zealand Limited, Tranxactor Australia Pty Limited, and Tranxactor UK Pte Limited the operators of this Website.

2. Use of the Website includes, but is not limited to, accessing, browsing or submitting information to the Website.

3. If you use any part of the Website, that use is considered your acceptance of these Terms of Use. That acceptance applies from the date on which you first access the Website. You should stop using the Website straight away if you do not agree with these Terms of Use.

4. Before entering the Website, you should read the following Terms of Use carefully.

Your consent to this privacy policy

By using our web site, you signify that you agree with the terms of our current Privacy Policy as posted in this area of the site. If you do not agree with any term in this Policy, please do not use the site.

Collection of personal Information

As used in this Privacy Policy, “Personal Information” means personally identifiable information including, without limitation, your name, address details, telephone number, screen name and email address.

Through this site, you may be asked for Personal Information so that you can request information or receive mailings. Tranxactor will not collect any Personal Information from this site unless and until you provide this information to us voluntarily.

If you don’t want us to have access to your Personal Information, please do not provide it while using our site. When you provide us with Personal Information, you are authorizing us to use that information in accordance with the terms of this Privacy Policy, including to your right to limit our use of the Personal Information.

How we use your information

When you supply Personal Information on this web site, Tranxactor will use it for the express purpose for which it was collected (e.g. to send you information).

Other information we may collect

Tranxactor may collect other information during your visit to our site, but this information will not be linked to your Personal Information (that is, it is collected only in the aggregate in connection with all the users of our site and will not be linked to you personally.) Such information may include:

Information about your computer, such as your IP address, the type of internet browser you are using, the type of computer operating system you are using, and the domain name of the web site from which you linked to our site;

Information about the areas you visit on our web site.

Social Media Features

Our website includes Social Media features, such as the Facebook and Twitter buttons, which may collect your IP address and information concerning which page you are visiting on our site and may set a cookie to enable the Social Media feature to function properly. Social Media features are either hosted by a third party or hosted directly on our site, and your interactions with these Social Media features are governed by the privacy policy of the company providing the Social Media feature, such as Facebook or Twitter.


Cookies are files or pieces of information that may be stored in your device’s hard drive when you visit a web site. Tranxactor may use cookies to show how and when a user visits areas within our site so that we can see which areas are popular and which may need improvement. We also use cookies to help speed up your future activities at our site because your device will remember that you have already provided Personal Information to us. Tranxactor does not share Personal Information obtained through cookies with any third parties.

Most browsers are initially set to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent.

How we use your personal information

Tranxactor does not share any Personal Information with any third parties, except as provided in this Policy.

At times we may retain third parties to act as our agent to analyse data we collect on our web sites, including Personal Information, solely to help us improve our products and our web sites.

If required by law or by a search warrant, subpoena, court order or other legal process we will release Personal Information if in our opinion we are required or authorized to do so.

Mailings and other contact

Tranxactor will not use your Personal Information to send you any mailings or to otherwise contact you unless you have expressly authorized us to do so. In addition, at any time you may let us know that you wish to discontinue such mailings or contact.

Security information

We use best practices and industry standards to comply with industry-accepted general security and privacy frameworks, helping our customers meet their compliance standards. Tranxactor continuously invests in protecting your data. We implement security measures and maintain policies and procedures already in place to comply with required data security standards. We continue to reassess and evaluate our efficacy and take all the measures needed to improve our information security level.

Standards and Certifications

Tranxactor is ISO 27001:2013 certified and undergo routine audits to maintain our ISO 27001:2013 certification.

Changes to our policy

Tranxactor reserves the right to change or remove this Privacy Policy at our discretion. Whenever we make any alteration to this Privacy Policy, we will post the changes here. We encourage you to visit this area frequently to stay informed.

Who to contact

Please write to us: Privacy Officer, Tranxactor Group, A4/1 Beresford Square, Auckland 1010, New Zealand if you have any comments or questions about this Privacy Policy, or to do any of the following:

To see Personal Information you have already sent us so that you can correct or update it;

To ask that we delete your Personal Information from our records;

To ask that we not send you mailings or otherwise contact you;

To report any violations of the Privacy Policy.

Tranxactor is fully committed to protecting your privacy in connection with this web site.

Last updated September 2023